Public relations

GG Group opens Regional Customer Service Center in Shanghai

After several months of preparation, we are happy to introduce our new Regional Customer Service Center in Shanghai – customer centric and designed to follow our customer’s needs.

Vienna, 6th April 2021 – Following a recently completed strategic consolidation phase in which several production sites and the company's elevator division were carved out, GG Group is now taking clear steps to further expand its position in the Chinese market by opening a Regional Customer Service Center.

"With the opening of the new Regional Customer Service Center in Shanghai, we at GG are taking a consistent next step in implementing our global growth strategy. In addition to our existing production site in Shenyang, we are thus creating a geographically easily accessible competence center in Shanghai where local customers will benefit from our bundled long-term expertise and our global development know-how, which will certainly result in a large number of new and innovative solutions," says Holger Fastabend, CSO/CTO of the GG Group, about the new site in Shanghai.

In the future, the focus on the Chinese market will be on expanding the System Applications product segments for Automotive Power Distribution Systems (low volt / 48 volts) and e-mobility (high volt). As a leading supplier in this area, GG Group will now increasingly establish cost- and weight-efficient power distribution systems in aluminum on the Chinese market as well. Furthermore, the Automotive Data Transmission product area will be strongly represented at the new location in Shanghai and offer local customers additional services in the development of individual automotive data cables.

The new location in Shanghai was successfully opened on April 1, 2021. The team consists of experienced employees from the areas of engineering, sales and business development who were previously stationed at the production site in Shenyang. A further strengthening of the local team with additional specialists is planned by the end of the year.

About GG Group (Gebauer & Griller)

We, GG Group, are a global group of companies that has been producing technically high-quality cables and wires for the automotive industry and various industrial sectors for more than 80 years. Together with our customers, we work with passion to develop innovative and intelligent solutions for their challenges.
With technical solutions, GG Group aims at high quality and the precise fulfilment of customer requirements. Quality is not only the focus of our products and processes, but also of our technical competence in advising our customers. With more than 4000 employees at 11 locations worldwide, GG Group is one of Austria's most successful family-owned industrial companies.


Gebauer & Griller Kabelwerke Gesellschaft m.b.H. 
Muthgasse 36
1190 Vienna
P: +43 1 360 20 – 0


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Foto 1: Holger Fastabend, CSO/CTO GG Group

Foto 2: Team Regional Customer Service Center Shanghai



Photo Credits: GG Group


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